Conservation

Should a utility be required to provide a basic amount of electricity to low-income customers at cost?
Is the high level of financial return allowed to an investor-owned utility justified by its low level of business risk?
How might consumers and the environment benefit from an update and clarification from the legislature of the definition of "public interest" that guides the PUC?
How much influence do ordinary non-expert citizens have at the PUC?  What is helpful for the commissioners to hear? How should one prepare?